NHTSA complaint: 2008 LINCOLN MKZ — SERVICE BRAKES
OUR VEHICLE IS SUBJECT TO NHTSA RECALL 19V-904. IN 2020, LINCOLN STOPPED REPAIRING VEHICLES SUBJECT TO THIS RECALL. UNFORTUNATELY, MY VEHICLE IS SUFFERING FROM THIS BRAKE PROBLEM AND I HAVE LOST USE OF MY BRAKES ON SEVERAL OCCASIONS. ON JUNE 26, 2020, MY BRAKES FAILED RESULTING IN A PROPERTY DAMAGE ACCIDENT. AFTER BODY DAMAGE REPAIR, MY BRAKES HAVE AGAIN FAILED. THE LOCAL FORD DEALERSHIP FINALLY AGREED TO EXAMINE THE VEHICLE AND FOUND THAT THE BRAKE FAILURE WAS RELATED TO THE RECALL. NEVERTHELESS, IN ADDITION TO THE THOUSANDS PAID TO REPAIR MINE AND THE OTHER PARTY'S VEHICLE'S DAMAGE, I'VE HAD TO PAY THE LOCAL FORD DEALERSHIP $1093.80 TO FIX THE CAR. THE BRAKE FAILURE IS DANGEROUS AND POTENTIALLY DEADLY. LINCOLN'S DELAY IN REMEDYING THE ISSUE IS THE DIRECT CAUSE OF MY CAR ACCIDENT.
National Highway Traffic Safety Administration — Office of Defects Investigation