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2019 CHRYSLER PACIFICA — ENGINE

fire · 1701022 · 2020-10-20

Vehicle

Make
CHRYSLER
Model
PACIFICA
Year
2019
Manufacturer
Chrysler (FCA US, LLC)
Component
ENGINE
Miles at failure
23,400

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE IS CLEARLY UNDER BUMPER TO BUMPER WARRANTY. AFTER LEAVING IT THERE WHILE TRYING TO GET CHRYSLER TO FIX IT WE FINALLY SENT A TOW TRUCK TO PICK IT UP. THE TOW TRUCK DRIVER GOT IN THE VEHICLE TO PUT IT IN NEUTRAL AND IT CAUGHT ON FIRE AGAIN. THE ENTIRE FRONT END OF THE VEHICLE IS BURNER/MELTED AND CHRYSLER REFUSES TO LOOK AT IT OR REPAIR IT UNDER WARRANTY.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11365427
Machine
JSON-LD · Markdown