← NHTSA complaints

2020 MAZDA CX-5 — FUEL/PROPULSION SYSTEM

1 injured · 1705220 · 2020-11-09

Vehicle

Make
MAZDA
Model
CX-5
Year
2020
Manufacturer
Mazda Motor Corp.
Component
FUEL/PROPULSION SYSTEM
Miles at failure
35

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

MY 2020 MAZDA CX-5 WAS 2 DAYS OLD AND THE BATTERY WAS COMPLETELY DRAINED AND HAD TO BE TOWED TO THE DEALER. I PICKED IT UP AND THEY DID NOTHING TO THE BATTERY. THEY TOLD ME NOTHING WAS WRONG AND THEY REPLACED THE KEY FOB BATTERY. TWO MORE DAYS AFTER THAT I PARKED IT IN MY GARAGE AND PUSHED THE BUTTON TO TURN IT OFF. APPARENTLY IT DID NOT TURN OFF AND COME MORNING, I HAD SIGNIFICANT CARBON MONOXIDE POISONING AND WAS HOSPITALIZED FOR 4 NIGHTS. MY CAR WOULD NOT START AGAIN AND THE ODD THING WAS THAT THE BATTERY WAS DRAINED AGAIN AND THERE WAS STILL GAS IN IT. MY LOCAL MAZDA DEALER REFUSES TO HELP ME AND I AM TRYING TO CONTACT MAZDA'S MAIN NUMBER.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11373760
Machine
JSON-LD · Markdown