# 2019 FORD F-350 — EXTERIOR LIGHTING
> NHTSA complaint `1707401` · 2020-11-18 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** F-350
- **Year:** 2019
- **Manufacturer:** Ford Motor Company
- **Component:** EXTERIOR LIGHTING
- **Miles at failure:** 37,608
- **Speed:** 5 mph
## Narrative
A FORD TRUCK TAILGATE RECALL HAS SATISFIED FEDERAL SAFETY REGULATORS WHO OPENED AN INVESTIGATION IN OCTOBER 2018 FOLLOWING COMPLAINTS ABOUT ELECTRIC TAILGATES THAT SUDDENLY OPENED.*DT    THE INVESTIGATION OPENED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) INCLUDED ELECTRIC TAILGATE PROBLEMS IN 2017-2019 FORD F-250, F-350 AND F-450 SUPER DUTY TRUCKS."    THIS RECALL HAS NOT FIXED THIS ISSUE AND THE TAILGATE CONTINUES TO OPEN AND IS A SAFETY ISSUE.  WE HAVE ATTEMPTED TO WORK WITH FORD MOTOR COMPANY LEGAL DIVISION FOR COMPENSATION AND A SOLUTION TO THIS BUT THEY WILL NOT COOPERATE.  UNTIL NHTSA RECOGNIZE THE RECALL IS A FAILURE, OWNERS WILL CONTINUE TO BE A SAFETY PROBLEM ON OUR HIGHWAYS.    WHEN DID THIS HAPPEN?  MULTIPLE TIMES!  IT HAS BEEN TO 5 DEALERSHIPS TRYING TO RESOLVE THIS RECALL!  THE DATE LISTED BELOW IS THE DATE WE PURCHASED OUR TRUCK.    UPDATE: VEHICLE HAS BEEN REPAIRED BY A FORD DEALER.*JB
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*