# 2012 JEEP GRAND CHEROKEE — ELECTRICAL SYSTEM
> NHTSA complaint `1708313` · 2020-11-23 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2012
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 80,000
- **Speed:** 35 mph
## Narrative
I WAS DRIVING TO WORK ONE MORNING, WHEN I BEGAN TO SMELL SOMETHING BURNING.  I THEN SAW SMOKE COMING FROM UNDER THE HOOD. I IMMEDIATELY PULLED OVER, ON THE SIDE OF THE STREET, TURNED THE VEHICLE OFF, AND POPPED THE HOOD. I SAW THAT THE ALTERNATOR WAS LITERALLY ON FIRE!  IT THEN, BURNED OUT AND BEGAN TO SMOKE. I THEN, DISCONNECTED THE BATTERY AND CALLED A TOW TRUCK. NEEDLESS TO SAY, I HAD TO REPLACE THE ALTERNATOR. I THOUGHT THIS WAS RANDOM, UNTIL I SAW THE ISSUE ONLINE. I CONTACTED THE CHRYSLER, DODGE, JEEP DEALERSHIP WHERE I PURCHASED THE VEHICLE, BUT THEY SAID THEY KNEW NOTHING OF THIS ISSUE. CAN I BE REIMBURSED FOR THE PURCHASE OF THE REPLACEMENT ALTERNATOR?
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*