# 2013 FORD ESCAPE — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
> NHTSA complaint `1712405` · 2020-12-10 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** ESCAPE
- **Year:** 2013
- **Manufacturer:** Ford Motor Company
- **Component:** ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
## Narrative
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE DOOR CODE ON DRIVERS DOOR AND INSTRUMENT CLUSTER. *LD    THE CONSUMER STATED WHILE THE HANDLE ABOVE THE DOOR TO GET IN THE VEHICLE, IT SNAPPED. THE CONSUMER FELL TO THE GROUND AND BROKE HER FOOT. ALSO, THE INSTUMENT PANEL AND CRUISE CONTROL WERE INOPERABLE. *JS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*