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2019 HONDA CR-V — SERVICE BRAKES

crash1 injured · 1713259 · 2020-12-14

Vehicle

Make
HONDA
Model
CR-V
Year
2019
Manufacturer
Honda (American Honda Motor Co.)
Component
SERVICE BRAKES
Miles at failure
45,000
Speed
71 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

I PURCHASED A HONDA CRV FROM HAGERSTOWN HONDA ON 3/16/2019. I LOVE MY CRV. HOWEVER, I'VE BEEN HAVING SERIOUS PROBLEMS WITH MY CAR. THE HONDA COLLISION MITIGATION BRAKING SYSTEM IS CAUSING MY CAR TO JUST STOP WHILE DRIVING, USUALLY GOING 70 MILES AN HOUR OR MORE, DOWN TO ZERO WITHOUT WARNING. THE CMBS THINKS THERE IS SOMETHING I'M GOING TO HIT, HOWEVER THERE ARE NO CARS OR OBJECTS IN FRONT OF ME. THIS HAS HAPPENED TO ME ABOUT 5 TIMES NOW. I HAVE HAD MY CAR BACK TO THE DEALERSHIP TO SEE IF HAGERSTOWN HONDA CAN FIX THE PROBLEM. I HAVE MEET WITH BOB BARNES (SERVICE MANAGER) AND TALKED SEVERAL TIMES ON THE TELEPHONE ABOUT THE ISSUE, THE TECHNICIAN (NICK SHIFLER) READJUSTED THE RADAR, AND A HONDA SENSING INTERVIEW SHEET THAT WAS SENT INTO HONDA USA. IT HAPPENED AGAIN JUST LAST WEEK, WHERE I CAUSED A THREE-CAR ACCIDENT ON EAST BOUND ROUTE 66. I WAS THE ONLY ONE THAT WAS INJURED IN THE ACCIDENT AS FAR AS I KNOW RIGHT NOW, HOWEVER THE OTHER DRIVERS HAD SIGNIFICANT CAR DAMAGE. THIS CAR IS NOT SAFE. SOMEONE IS GOING TO GET KILLED. THE VA STATE TROOPER AT THE SCENE OF THE ACCIDENT TOLD ME NOT TO DRIVE THE CAR BECAUSE IT WAS UNSAFE, AND I AGREE. I CONTACTED BOB BARNES SERVICE MANAGER FROM HAGERSTOWN HONDA AGAIN LAST WEEK, AND HE SAID HE CAN'T HELP ME BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM AND TO CONTACT HONDA USA. MY CAR IS UNSAFE TO DRIVE, BECAUSE YOU NEVER KNOW WHEN THE CMBS SYSTEM IS GOING TO ENGAGE, WITHOUT WARNING. THIS HAS ALL HAPPENED ON HIGHWAY DRIVING.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11383412
Machine
JSON-LD · Markdown