NHTSA complaint: 1994 FORD EXPLORER — STRUCTURE:BODY:TRUNK LID
THE HYDRAULIC CYLINDER SUPPORT BRACKET ON THE REAR TRUNK LID OF THE EXPLORER SEPARATED FROM THE VEHICLE CAUSING THE TRUNK LID TO FALL ON MY WIFE. WE CONTACTED THE DEALER AND MANUFACTURER NOTIFYING THEM OF THE ISSUE AND THE SAFETY BULLETIN THAT WAS ISSUED (95I007000). THEY STATED THE TRUCK WAS 3,000 MILES OUT OF THE SAFETY MILEAGE COVERAGE AND WOULD NOT BE COVERED. THIS WAS A FORD DEFECT AND NOW IT HAS RESULTED IN AN EXTREME SAFETY HAZARD FOR OUR FAMILY AS WELL AS A POTENTIAL $1,400 REPAIR BILL.
National Highway Traffic Safety Administration — Office of Defects Investigation