# 2020 FORD EXPLORER — UNKNOWN OR OTHER
> NHTSA complaint `1715101` · 2020-12-23 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 6,000
## Narrative
TL* THE CONTACT LEASED A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN THE REVERSE POSITION, THE VEHICLE WOULD INDEPENDENTLY STOP ABRUPTLY WITHOUT WARNING. ON ONE OCCASION, THE CONTACT STATED THAT HIS WIFE SUFFERED WHIPLASH WHILE SHE WAS DRIVING THE VEHICLE AND EXPERIENCED THE FAILURE. THE CONTACT'S WIFE HAD RECEIVED MEDICAL ATTENTION FOR INFLAMMATION TO HER NECK AND BACK; SHE HAD ALSO RECEIVED THERAPEUTIC TREATMENT FOR HER INJURY. THE CONTACT TOOK THE VEHICLE TO FRONTIER FORD(12610 THOMPSON RD, ANACORTES, WA 98221) WHERE IT REMAINED IN THEIR POSSESSION AND HAD YET TO BE DIAGNOSED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*