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2018 NISSAN ROGUE — ELECTRICAL SYSTEM

crash2 injured · 1715537 · 2020-12-26

Vehicle

Make
NISSAN
Model
ROGUE
Year
2018
Manufacturer
Nissan North America, Inc.
Component
ELECTRICAL SYSTEM
Miles at failure
3,400
Speed
60 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

LEASED A 2018 NISSAN ROGUE IN AUGUST OF 2018 AND STARTED HAVING ELECTRICAL ISSUES WITH THE VEHICLE. WHILE DRIVING, THE NAVIGATION SCREEN, CENTER CLUSTER WHERE THE SPEEDOMETER IS AND ALL AIR CONDITION AND ELECTRONICS WOULD POWER OFF AND RESTART ITSELF, AS IF I WAS CRANKING THE VEHICLE UP. TOOK THE CAR IN FOR SERVICE AND THE DEALERSHIP STATED THEY HAD NEVER SEEN THIS ISSUE BEFORE AND THAT THEY DIDN'T KNOW HOW TO FIX IT. THE DEALERSHIP CALLED ME THE NEXT DAY STATING THE CAR WAS READY. ON MY WAY HOME FROM THE DEALER, THE SENSOR SYSTEM THAT WORKS WITH THE AUTOMATIC EMERGENCY BRAKING FAILED. I TOTALED THE VEHICLE AND FRACTURED C5, C6, C7 IN MY NECK, AND HAD TO WEAR A CERVICAL COLLAR FOR 4 MONTHS FOLLOWING THE ACCIDENT. I ALSO SUFFERED A CONCUSSION. NISSAN TOOK OVER AND STARTED THEY NEEDED TO PERFORM AN INVESTIGATION. THEY FOUND AN ISSUE WITH THE SENSOR SYSTEM IN THE CAR, AND THE AEB WAS NOT FUNCTIONING. THIS COULD HAVE ALL BEEN AVOIDED. 10 MONTHS LATER THEY SEND OUT A CUSTOMER SERVICE INITIATIVE TO HAVE THE CAR UPDATED AND LOOKED AT AGAIN. HOWEVER THE CAR WAS NO LONGER IN MY POSSESSION.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11385008
Machine
JSON-LD · Markdown