NHTSA complaint: 2017 VOLKSWAGEN JETTA — STEERING
TL* THE CONTACT OWNED A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT 60 MPH AND THE VEHICLE WENT OUT OF CONTROL. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE VEHICLE SLIDE ACROSS THE STREET AND HIT A TREE AND A POLE. THE CONTACT HAD MINOR INJURIES BUT A PASSANGER DIED IN THE CRASH. A POLICE ARRIVED AT THE THE CRASH SCEEN AND THE CONTACT DID NOT RECIEVE NOTICE IF A POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE BACK DOOR WAS SMASHED IN FROM HITTING THE TREE, THE TRUCK WAS DAMAGED SEVERLY. THE FRONT OF THE SMASHED IN THE MIDDLE FROM CRASHING INTO THE POLE. THE VEHICLE WAS TOWED AWAY TO AN IMPOUND LOT FOR THE POLICE. AN IVESTIGATION JUST ENDED ON 12/04/20 AND THE CONTACT WAS WAITING FOR THE VEHICLE TO BE RELEASED SO IT COULD BE DECLARED TOTLED BY HER INSURANCE COMPANY. THE DEALER SPRINGFIELD MITSUBISHI313 BALTIMORE PIKE, SPRINGFIELD, PA 19064 (484) 574-8434 STATED THEY WOULD NEED ALTTER FORM THE INSURANCE COMPANY FOR A FULL FINANCIAL SETTLEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.
National Highway Traffic Safety Administration — Office of Defects Investigation