# 2020 FORD EXPLORER — UNKNOWN OR OTHER
> NHTSA complaint `1716105` · 2020-12-29 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2020
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 6,853
- **Speed:** 10 mph
## Narrative
I HAVE A 2020 EXPLORER PLATINUM.  I HAVE OWNED IT FOR LESS THAN 30 DAYS. MILEAGE AT TIME OF ACCIDENT IS 6853.  I WAS TRAVELING ON A TWO LANE COUNTRY ROAD, THERE WAS ABOUT ONE INCH OF FRESH SNOW ON THE ROAD.  I WAS DRIVING 20MPH.  I CAME TO AN S CURVE THAT I WAS FAMILIAR WITH.  I SLOWED TO 10MPH.  I BEGAN MY TURN TO THE RIGHT, I LOST ALL STEERING, WAS FIGHTING WITH THE WHEEL, THEN SLID INTO A GUARD RAIL.  BODY DAMAGE WAS MILD/MODERATE.  HOWEVER STEERING WAS OUT AT THAT POINT.  I RECEIVED A FLURRY OF ERROR MESSAGES HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC.  I NOTIFIED BOTH MY INSURANCE AND FORD MOTOR COMPANY.  I TOWED IT HOME MYSELF. THEN IT WAS TOWED FROM MY HOME TO THE DEALER.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*