# 2018 FORD EXPLORER — UNKNOWN OR OTHER
> NHTSA complaint `1716643` · 2020-12-31 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2018
- **Manufacturer:** Ford Motor Company
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 25,000
## Narrative
WE TOOK OUR 2018 FORD EXPLORER INTO THE SHOP LAST WINTER COMPLAINING OF A BAD SMELL.  THE SHOP KEPT OUR CAR FOR ABOUT 5 DAYS AND SAID THERE WAS NOTHING WRONG.  2 WEEKS AGO MY WIFE WENT TO THE ER AND WAS DIAGNOSED WITH CARBON MONOXIDE POISONING.  WE BEGAN WORKING WITH FOR TO HELP GET THIS FIXED, 5 DAYS LATER SHE PASSED OUT AT THE WHEEL AND WRECKED INTO A TELEPHONE POLL.  WHILE AT THE ER THERE WAS CARBON MONOXIDE IN HER BLOOD AGAIN.  THANK GOODNESS SHE DIDN'T HIT A FAMILY OR SOMETHING WORSE.  SINCE THEN FORD HAS REFUSED TO WORK WITH US SINCE THE CAR IS WRECKED.  THIS IS A PROBLEM AND NEEDS TO BE LOOKED INTO!*DT*JB*DT *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*