TL* THE CONTACT OWNED A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS STRUCK ON THE DRIVER SIDE OF THE VEHICLE AND WAS TOTALED; UPON IMPACT NO AIR BAGS WERE DEPLOYED AND ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO BILLY BECK TOWING AND RECOVERY (2455 HIGHWAY 70 MOREHEAD CITY NC 28557 252-728-2571). A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,887. *LN*JB