# 2019 GENESIS G70 — STRUCTURE:BODY
> NHTSA complaint `1721014` · 2021-01-19 · Hyundai Motor America
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** GENESIS
- **Model:** G70
- **Year:** 2019
- **Manufacturer:** Hyundai Motor America
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 29,114
- **Speed:** 65 mph
## Narrative
I HAVE OWNED THE VEHICLE FOR APPROXIMATELY 20 MONTHS.  DURING THIS TIME, I HAVE BEEN IN TWO MAJOR ACCIDENTS. THE FIRST INCIDENT INVOLVED AN 18 WHEELER ON A HOUSTON FREEWAY THAT SIDESWIPED THE PASSENGER SIDE FROM THE FRONT TO THE REAR RIM, WHICH EXPLODED AND I WAS TURNED THE OPPOSITE DIRECTION AND TRAVELED ACROSS 5 LANES OF TRAFFIC. APPROXIMATELY $12K IN DAMAGE WITH NO SIDE CURTAIN DEPLOYMENT. THIS WAS BROUGHT TO THEIR ATTENTION WITH NO FOLLOW-UP. THE 2ND INCIDENT WAS IN DECEMBER AND I HIT A DEER RUNNING ACROSS THE ROAD.  IT WAS A SQUARE HIT WITH ME GOING FROM 65 TO 0 AND THE DEER RIGHT IN FRONT OF THE CAR.  AS OF TODAY, THE DAMAGE IS ALL LOCATED IN THE FRONT OF THE VEHICLE, AND AGAIN, NO AIR BAG DEPLOYED, WITH A TOTAL REPAIR BILL OF $13.8K.  THIS TIME I CONTACTED GENESIS AS THE CAR DIDN'T SEEM SAFE.  I WAS ASSIGNED A CASE MANAGER, WHO HAD THE BODY SHOP STOP ALL REPAIRS. I WAS TOLD THAT IT WOULD TAKE AT LEAST 6 WEEKS BEFORE AN INVESTIGATION COULD BE COMPLETED. DURING THIS TIME, I WAS RESPONSIBLE FOR OBTAINING ALTERNATIVE TRANSPORTATION. I WASN'T EVEN OFFERED A LOANER. I HAVE NEVER MISSED A PAYMENT, EVEN AFTER BEING CHARGED FOR TWO TYPES OF WARRANTIES AND WHEN I TRIED TO USE IT, I WAS TOLD THEY DIDN'T EXIST. NO ONE HAS BEEN ABLE TO EXPLAIN THE $9K CHARGE ON THE BILL OF SALE, WHICH WAS TO BE THE CHARGE FOR THE TWO WARRANTIES. IF THE CAR'S SAFETY FEATURES DON'T WORK, I CAN NOT DRIVE THE CAR.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*