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2014 CHRYSLER TOWN AND COUNTRY — SEATS

1 injured · 1722261 · 2021-01-25

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS
Miles at failure
112,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAVE A TOWN AND COUNTRY 2014. WHILE MY HUSBAND WAS DRIVING OUR MINI VAN ON THE HIGHWAY AND I WAS IN THE PASSENGER SEAT. THE HEAD REST ON THE PASSENGER SIDE SEAT DEPLOYED AND SLAMMED INTO THE BACK OF MY HEAD TWICE FOR NO REASON. WE TOOK IT TO THE DEALERSHIP AND IT WAS WAY TOO EXPENSIVE FOR US TO PAY FOR OUT OF POCKET BECAUSE IT WAS NOT COVERED IN OUR WARRANTY. THEN JUST A FEW DAYS AGO WHEN I WAS DRIVING AND COME TO A STOP THE DRIVERS SIDE HAD SLAMMED INTO THE BACK OF MY HEAD AGAIN! WHY WOULD THESE DEPLOY FOR NO REASON WHAT SO EVER. THIS IS A HUGE SAFETY RISK. THEY CANNOT BE RESET BECAUSE THE SAME PIECE THAT BROKE ON THE PASSENGER SIDE BROKE ON THE DRIVER SIDE. PLEASE TELL ME WHAT ARE THE CHANCE ?? THIS IS NEEDS TO BE ADDRESSED AND THE FAULTY HEAD RESET NEEDS TO BE RECALLED.*DT CONSUMER DID NOT CONTACT THE MANUFACTURER.*JB

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11389817
Machine
JSON-LD · Markdown