# 2018 VOLKSWAGEN PASSAT — UNKNOWN OR OTHER
> NHTSA complaint `1722479` · 2021-01-26 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** PASSAT
- **Year:** 2018
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** UNKNOWN OR OTHER
- **Miles at failure:** 40,235
- **Speed:** 1 mph
## Narrative
I AM AT THE BURGER KING DRIVE THRU JAN 23, 2021, THERE ARE A FEW CARS AHEAD OF ME. I SIT AT DRIVER THRU WITH FOOT ON THE BRAKE ABOUT 3 TO 5 MINUTES, WHEN THE CAR IN FRONT OF ME MOVES CLOSER TO PICK UP HIS FOOD, I LET OFF OF THE BRAKE AND DRIFT FORWARD AS I GET CLOSER TO CAR IN FRONT OF ME , I PRESS THE BRAKE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. I PRESS HARDER AND MY CAR BANGS DIRECTLY INTO THE BACK OF A 2015 CAMARA THAT HAS BEEN GARAGED KEPT AND HAS ONLY 3,000 MILES ON IT. I GIVE THE DRIVER MY PHONE NUMBER. VERY MINOR DAMAGE TO HIS CAR AND ONLY DAMAGE MY LICENSE PLATE AREA. I PULLED MY CAR INTO THE PARKING LOT , TURNED OFF IGNITION, I THEN STARTED PUMPING MY BRAKES AND EVENTUALLY THE BRAKES FELT MUCH STIFFER AFTER ABOUT 15 PUMPS OF THE BRAKE PEDAL . ONE WEEK PRIOR TO THIS , I TOOK MY CAR TO THE VW DEALERSHIP FOR OIL CHANGE AND SPECIFICALLY ASKED FOR THEM TO CHECK MY BRAKES AND TIRES. I WAS TOLD WHEN I PICKED UP MY CAR THAT TIRES SHOULD BE REPLACE IN ABOUT 5,000 MORE MILES,BUT MY BRAKES WERE FINE. MY CAR JUST PASSED 40,000 MILES ON THE ODOMETER 2 DAYS AFTER THE OIL CHANGE. YESTERDAY JAN 25 ,2021 , I TOOK THE CAR TO VW DEALERSHIP EXPLAINING WHAT HAD HAPPENED, TODAY IS JAN 26 THEY KEPT THE CAR OVER NIGHT WAITING TO HEAR BACK FROM SPECIALIST FROM VW. MEANWHILE I SEARCHED INTERNET FOR INFO. THAT IS WHEN I REACHED THIS SITE. ALSO MY FORWARD COLLISION SHOULD HAVE COME BEFORE I MADE CONTACT WITH THE CAR I HIT AT BURGER KING. I SERIOUSLY DON'T WANT ANYTHING TO DO WITH THIS VEH
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*