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2012 MERCEDES-BENZ AMG C63 — FUEL/PROPULSION SYSTEM

fire · 1723350 · 2021-01-29

Vehicle

Make
MERCEDES-BENZ
Model
AMG C63
Year
2012
Manufacturer
Mercedes-Benz USA, LLC
Component
FUEL/PROPULSION SYSTEM
Miles at failure
70,000
Speed
30 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

EXTREMELY DANGEROUS FUEL LEAK - FUEL STARTED TO LEAK FROM THE TOP OF THE GAS TANK, INSIDE THE CAR FROM UNDER THE DRIVER SIDE REAR PASSENGER SEAT. VEHICLE WAS TAKEN TO CLOSEST SHOP AVAILABLE WHEN HEAVY FUEL SMELLS WERE NOTICED INSIDE VEHICLE WHILE DRIVING. A LOCAL TIRE SHOP, HAMIL FIRESTONE, LOOKED UNDER THE CAR AND IDENTIFIED THAT FUEL WAS LEAKING DOWN THE FRAME TO THE ROAD. SOMEHOW GASOLINE WAS ACTUALLY LEAKING FROM INSIDE THE CAR. I CONTACTED MERCEDES CORP IMMEDIATELY AND THEY SENT A TOW TRUCK TO COLLECT THE VEHICLE. I WAS TOLD THAT DUE TO THE NATURE OF THE ISSUE IT WAS EXTREMELY DANGEROUS TO DRIVE THE CAR. MERCEDES SAID THAT DESPITE THE CAR BEING OUT OF WARRANTY, SOMETHING LIKE THIS WOULD GO TO "UPPER MGMT" FOR REVIEW AND SHOULD BE TAKEN CARE OF BY MERCCEDES. NOW THE VEHICHLE IS STILL AT THE LOCAL MERCEDES DEALERSHIP WHERE THE HAVE CONFIRMED AN ISSUE WITH THE FUEL PUMP AND SEALS, AND THAT THE CAR IS DEFINETLY LESKING FUEL OUT ONTO THE ROAD.... BUT DESPITE A RECALL ON ALMOST EVERY OTHER 2012 MODEL CAR FOR THE SAME ISSUE, THEY ARE SAYING BECAUSE THIS VIN IS NOT INCLUDED IT DOESN'T MATTER THAT IT IS DOING THE SAME THING. THEY WANT ME TO PAY FOR THE REPAIR. I EXPLAINED THAT I OR MY CHILDREN, OR EVEN ALL OF US COULD HAVE BEEN INVOLVED IN A FATAL CAR FIRE DUE TO THE ISSUE!!! MERCEDES DIRECT RESPONSE WAS, "THAT IS THE RISK OF DRIVING A VEHICLE OUT OF WARRANTY." UNACCEPTABLE!!!

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11390625
Machine
JSON-LD · Markdown