TL* THE CONTACT OWNS A 2005 MERCEDES BENZ C230. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO A SHOPPING CENTER AT APPROXIMATELY 10 MPH, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE CAUSING THE CONTACT'S VEHICLE TO CRASH INTO THE VEHICLE IN FRONT OF HER. THE CONTACT'S FOREHEAD STRUCK THE STEERING WHEEL. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, RIGHT BREAST, AND RIGHT LEG. THE FRONT SEAT PASSENGER SUFFERED AN INJURY TO THE HEAD, BACK, AND RIGHT LEG. MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.