# 2005 MERCEDES-BENZ E350 — SERVICE BRAKES
> NHTSA complaint `1725216` · 2021-02-06 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** E350
- **Year:** 2005
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 260,000
- **Speed:** 45 mph
## Narrative
HI, I WAS DRIVING NORMALY ON A ROAD, NO WARNING, JUST BRAKE LIGHT POPS UP TO REDUCE POWER. PEDAL WAS EMPTY AND STEERING GOT HARD NO UPSHIFT. I HIT A CURB AND CRACKED MY BUMPER. ALL BRAKES ARE NEW. WHEN I LOOKED ON LINE, I SAW SOME PEOPLE DEVELOPED A DEVICE THAT RESETS THE ABS MUDUAL TO 100%. THEY SAID MERCEDES PUT A TIMER IN THE SYSTEM THAT RUNS OUT AND MAKE YOU CHANGE STUFF? THIS DEVICE I JUST BOUGHT TO USE SO I CAN USE MY CAR. I'M AN AUTOMOTIVE TECHNICIAN AND THIS SCRAED THE HELL OUT OF ME ON A DARK NIGHT IN OHIO. I ENED UP TOWING MY CAR TO MY HOUSE 60 MILES AWAY. VERY ANGERY WITH MB.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*