TL* THE CONTACT OWNED A 2021 FOREST RIVER FLAGSTAFF MICROLIGHT. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKES FAILED TO ENGAGE CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A SORE NECK, HIP, AND BACK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BEFORE THE CRASH. THE VEHICLE WAS TOWED TO BRAD WRECKERS SERVICE AND THEN TAKEN TO A & L RV SALES (4503 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE A FAILURE WAS NOT DIAGNOSED. THE CONTACT INSISTED THAT THERE WAS AN ELECTRICAL ISSUE AND AN ISSUE WITH THE BRAKES SO THEY INSTALLED BLUETOOTH BRAKE CONTROLLERS TO HELP WITH BRAKES, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*JB*DT