# 2021 MAZDA CX-9 — SERVICE BRAKES
> NHTSA complaint `1729116` · 2021-02-24 · Mazda Motor Corp.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MAZDA
- **Model:** CX-9
- **Year:** 2021
- **Manufacturer:** Mazda Motor Corp.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 4,000
- **Speed:** 10 mph
## Narrative
AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND,  I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD,  INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY STREET.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*