NHTSA complaint: 2013 TOYOTA TACOMA — SERVICE BRAKES
REPORTING PROBLEMS WITH MY 2013 TOYOTA TACOMA VIN [XXX]: ALTHOUGH THE VEHICLE HAS BEEN VERY RELIABLE OTHERWISE, THERE ARE THREE SIGNIFICANT PROBLEMS I HAVE HAD WITH MY VEHICLE: 1. THE VEHICLE CAN EXPERIENCE SUDDEN ACCELERATION, NOTED ESPECIALLY WHILE IDLING. THE SET IDLE SPEED, WHICH THE DEALER HAS TOLD ME CONFORMS TO MANUFACTURER'S GUIDELINES, IS VERY HIGH, AND WHEN AT A STOP SIGN OR OTHER STOP, IT CAN SUDDENLY LURCH FORWARD. THE SUDDEN ACCELERATION, WHICH MAY BE LINKED TO IDLING WHILE THE AIR CONDITIONING IS ON, IS VERY ALARMING. IN ONE INSTANCE, LINKED TO WHAT I DESCRIBE IN ITEM 2, I BELIEVE THIS WAS A CONTRIBUTOR TO A CRASH INTO MY GARAGE, CAUSING CONSIDERABLE DAMAGE. 2. THE FLOOR MATS, WHICH WERE A MANUFACTURER'S ACCESSORY FOR THE VEHICLE, CAN EASILY BECOME DETACHED FROM THEIR EYELET HOOKS, AND MAY THEN SLIP UNDER THE BRAKE PEDAL. THIS WAS ALSO A LIKELY CONTRIBUTOR TO THE ACCIDENT DESCRIBED ABOVE. 3. THE SUN VISOR RETAINING BRACKET NO LONGER WORKS ON THE DRIVER'S SIDE, AND IT NO LONGER HAS THE REQUIRED TENSION TO HOLD IT UP. THE BRACKET ASSEMBLY IS A CHEAP PLASTIC BRACKET. I?M SURE TOYOTA CAN COME UP WITH SOME FIX AND CHANGE THIS FOR FUTURE MODELS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
National Highway Traffic Safety Administration — Office of Defects Investigation