# 2011 FORD F-150 — STEERING
> NHTSA complaint `1733641` · 2021-03-14 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** F-150
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 177,000
- **Speed:** 15 mph
## Narrative
ADVANCE TRAC WARNING LIGHT CAME ON SCREEN AS WIFE AND 2 YOUNG CHILDREN WERE DRIVING UNDER NORMAL CONDITIONS AT NIGHT. IMMEDIATELY WIFE LOST POWER STEERING AND COULD NOT AVOID A MAILBOX IN FRONT OF HOUSE . TRUCK IMMEDIATELY SHUT DOWN UPON CRASHING INTO MAILBOX AND WOULD NOT RESTART. . HOWEVER LIGHTS , CLUSTER IN DASH AND INTERIOR LIGHTS WOULD NOT SHUT OFF , WITH KEY REMOVED FROM IGNITION . WIFE OPENED DOORS . SHE INSERTED KEY INTO IGNITION WHILE TURNING SWITCHES AND KNOBS ATTEMPTING TO SHUT DOWN ACCESSORIES . NOTHING WOULD SHUT OFF . SYNC SYSTEM WAS ASKING SEVERAL UNINVITED QUESTIONS , WHILE CLUSTER WAS TURNING OFF AND ON , BLINKING , FLASHING RANDOM WARNING LIGHTS AND INDICATORS . BLINKERS WOULD NOT WORK . TOWED VEHICLE HOME . WITH KEY NOT IN IGNITION , SAME THINGS , LIGHTS WOULD NOT TURN OFF . REMOVED VEHICLE GROUND CABLE FROM BATTERY POST . PURCHASED AND INSTALLED BRAND NEW MOTORCRAFT  BATTERY AND STILL HAVE SAME ISSUES . CAN NOT DRIVE TRUCK AT THIS POINT AS THIS IS A SAFETY NIGHTMARE WAITING TO HAPPEN TO UNSUSPECTING DRIVERS AND PASSENGERS . THERE WAS NO PREVIOUS WARNING OR PRE-EMPTIVE MEASURES THAT COULD HAVE PREVENTED THIS FROM OCCURRING . AFTER RESEARCHING THIS ISSUE , WE KNOW FORD IS AWARE OF IT . WE KNOW THEY WILL NOT RECALL THE RACK AND PINION STEERING THAT CAUSES THIS . PLEASE LET ME BE PERFECTLY CLEAR : WE DO NOT CARE NOR WANT TO BE PART OF A CLASS ACTION LAWSUIT . WE ARE FORD LOVERS AND OWNERS SINCE A 1978 PINTO . WE ONLY WANT OUR TRUCK TO BE FIXED AT NO CHARGE TO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*