# 2017 KIA SORENTO — STRUCTURE:BODY
> NHTSA complaint `1734311` · 2021-03-16 · Kia America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** KIA
- **Model:** SORENTO
- **Year:** 2017
- **Manufacturer:** Kia America, Inc.
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 30,000
## Narrative
AUTOMATIC REAR LIFTGATE CLOSED ON MY HAND AND DID NOT RELEASE. SENSORS DID NOT ACTIVATE.  CAR WAS PARKED ON A DESERTED RESIDENTIAL STREET, ENGINE WAS NOT RUNNING.I COULD NOT REACH HATCH TO OPEN THE DOOR. FORTUNATELY, I HAD SOMEONE WITH ME.  I HAD TO SEEK MEDICAL SERVICES AND PHYSICAL THERAPY.  HAND INJURY WILL RESULT IN LIFELONG DISCOMFORT.  KIA WAS NOTIFIED AS WAS MY AUTO INSURANCE COMPANY. I WAS ADVISED TO GET A SAFETY CHECK AT THE DEALERSHIP, BUT BECAUSE OF THE PANDEMIC I AM ISOLATING AND AVOIDING EXPOSURES.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*