← NHTSA complaints

2021 TOYOTA TACOMA — FORWARD COLLISION AVOIDANCE: WARNINGS

crash · 1734864 · 2021-03-18

Vehicle

Make
TOYOTA
Model
TACOMA
Year
2021
Manufacturer
Toyota Motor Corporation
Component
FORWARD COLLISION AVOIDANCE: WARNINGS
Miles at failure
1,000
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

I PURCHASED A NEW 2021 TOYOTA TACOMA IN DECEMBER 2021 WITH A PRE COLLISION SAFETY SYSTEM. LESS THAN 2 MONTHS LATER, MY DAUGHTER WAS IN A FRONT END COLLISION ACCIDENT (DAUGHTER AT FAULT). THE SYSTEM DID NOT DO WHAT IT WAS SUPPOSE TO, WHICH WAS WARN HER AND HELP HER APPLY THE BRAKE. AT THE REPAIR CENTER, I ASKED THEM TO CHECK THE PRE COLLISION SAFETY SYSTEM. THEY TOOK THE VEHICLE TO BERT OGDEN TOYOTA TO HAVE THE VEHICLE CHECKED OUT. THEY TOLD ME THE SYSTEM WAS PROBABLY OFF OR NOT SET SENSITIVE ENOUGH AT THE TIME OF THE ACCIDENT. NOW THAT I HAVE THE VEHICLE BACK, I HAVE SET THE PRE COLLISION SYSTEM TO THE MOST SENSITIVE SETTING AND IT APPEARS IT IS NOT WORKING. THE SYSTEM HAS FAILED TO WARN ME (ON THE MOST SENSITIVE SETTING) AS I ACCELERATED TOWARD A BRAKING CAR. I TOOK THE VEHICLE IN TO TOYOTA OF PHARR AND SPOKE TO A SALESMAN, WHO TOLD ME ALL OF MY SETTINGS WERE CORRECT AND IT SHOULD BE WORKING. THOUGH THIS FAILURE WAS MINOR IN MY DAUGHTER'S CASE WITH NO ONE HURT (THOUGH IT DID COST $7,000 TO REPAIR), THIS SYSTEM IS NOT WORKING AS ADVERTISED AND IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11403765
Machine
JSON-LD · Markdown