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2019 MERCEDES-BENZ SPRINTER 2500 — POWER TRAIN

crash1 injured · 1736472 · 2021-03-25

Vehicle

Make
MERCEDES-BENZ
Model
SPRINTER 2500
Year
2019
Manufacturer
Daimler Vans USA, LLC
Component
POWER TRAIN
Miles at failure
37,798

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

ROLLAWAY FROM PARK. IMPACT AT RIGHT REAR OF VEHICLE.*DT Consumer stated delivery driver had the vehicle on park and left the vehicle to deliver a package. While outside the vehicle, he heard a noise and vehicle began rolling downhill. As it rolled he heard a clicking noise (believed to be the parking pawl attempting to engage). We performed a joint inspection of the vehicle (VIN XXXXXX) with Mercedes. During the inspection, download of the ACM showed the engine was running at idle the whole time to the point of impact; operation of the transmission software to continuously shift to park when the driver’s door is opened was visually verified at the transmission inner manual lever; and the transmission was removed and disassembled to view the park pawl and ring gear. The ring gear had wear on the leading edge of the teeth consistent with contact with the parking pawl as it was attempting to engage. There was no injury or damage to the vehicle. It was taken to local dealer, who could find no reason for the roll away that had occurred. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11404893
Machine
JSON-LD · Markdown