TL* THE CONTACT OWNED A 2018 HONDA CLARITY PLUG-IN HYBRID. THE CONTACT WAS DRIVING AT 35 MPH, WHEN HE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FORWARD COLLISION WARNING FAILED TO ALERT THE CONTACT OF THE VEHICLE AHEAD. NO MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE INSURANCE COMPANY. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE FAILURE MILEAGE WAS 25,868.