TL* THE CONTACT OWNED A 2013 DODGE AVENGER. THE CONTACT STATED THAT UPON APPROACHING A STOP LIGHT AT 10 MPH, THE DRIVER BEHIND HER WAS ON A CELL PHONE AND REAR ENDED HER VEHICLE. THE CONTACT STATED THAT THE DRIVER SEAT BELT FAILED TO RESTRAIN HER AND THE CONTACT HIT HER HEAD ON THE DRIVER SIDE WINDOW. THE AIR BAGS ALSO FAILED TO DEPLOY UPON IMPACT. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION; HOWEVER, SHE STATED THAT SHE DID HAVE PAIN TO HER LOWER SPINE, NECK, AND LEFT SIDE OF HER HEAD. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THEY NEVER SHOWED. THE CONTACT STATED THAT SHE GAVE HER INFORMATION TO THE DISPATCHER; BUT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DESTROYED. THE CONTACT ALSO WENT TO NYLE MAXWELL CDJR OF AUSTIN(13401 RANCH RD 620 N, AUSTIN, TX 78717) WHERE THEY DISCOVERED THAT HER VEHICLE WAS PLACED UNDER NHTSA CAMPAIGN NUMBER:16V668000( SEAT BELTS, AIR BAGS); HOWEVER, THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.