TL* THE CONTACT OWNED A 2018 HONDA CR-V. THE CONTACT STATED THAT SHE DOES NOT REMEMBER HOW THE VEHICLE ENDED IN A DITCH. NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF HER BODY, LACERATION TO THE FOREARM, FRACTURED L1, AND A CONCUSSION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V663000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. PARKER HONDAPARKER HONDA (5327 HIGHWAY 70 W, MOREHEAD CITY (252) 247-2488) WAS CONTACTED AND CONFIRMED NO RECALLS WERE UNDER THE VIN. THE VEHICLE WAS DEEMED A TOTAL LOSS BY NATIONWIDE AUTO INSURANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,277.