TL* THE CONTACT OWNED A 2013 TOYOTA VENZA. THE CONTACT STATED WHILE DRIVING AT 20 MPH, ANOTHER VEHICLE HAD IMPACTED INTO THE CONTACTS VEHICLE ON THE DRIVER SIDE; NONE OF THE AIR BAGS DEPLOYED. THE CONTACT STATED MULTIPLE INJURIES (THE CONTACT WAS THE ONLY ONE IN THEIR VEHICLE). THE CONTACT WOKE UP IN THE HOSPITAL WHILE RECEIVING MEDICAL CARE FOR HEADACHES, BRUISING ON THE LEFT ARM, LOWER BACK BRUISING AND BRUISING ON THE CHEST WHICH RESULTED IN INTERNAL BLEEDING. A POLICE REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO INSURANCE LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.