THE CONTACT'S SISTER-IN-LAW OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT HER SISTER-IN-LAW WAS STOPPED AT A RED LIGHT WHEN THE VEHICLE FROM BEHIND, HAULING A TRAILER, REAR-ENDED THE VEHICLE WHICH RESULTED IN HER REAR-ENDING THE VEHICLE IN FRONT. THE CONTACT'S SISTER-IN-LAW HIT THE STEERING WHEEL FOUR TIMES DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SISTER-IN-LAW RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.