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2021 CHRYSLER PACIFICA — SERVICE BRAKES

crash · 1749549 · 2021-05-28

Vehicle

Make
CHRYSLER
Model
PACIFICA
Year
2021
Manufacturer
Chrysler (FCA US, LLC)
Component
SERVICE BRAKES

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I was stopped at a traffic light for several minutes. I started to feel like we were moving and checked the brakes to make sure they were still fully engaged. When I realized that they were and that I was still rolling, I put the car into park. I did bump the semi in front of me. I’m not sure if the impact or putting the car in park that stopped me. I have had the car for 3 months and never had anything like that happen. We had the car towed to the dealer and called Chrysler to report the problem. An inspector spoke to me and then went to the dealer to inspect the car. A few days later , we received an email saying that there was no manufacturing defect found with few other details about the inspection . We have since called several times to ask questions about the inspection and are told a “supervisor” needs to call us back. Despite being given several dates/times when this would happen, they have failed to call us back to discuss.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11418844
Machine
JSON-LD · Markdown