# 2016 FORD EXPLORER — STEERING:RACK AND PINION
> NHTSA complaint `1749939` · 2021-06-01 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2016
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING:RACK AND PINION
- **Miles at failure:** 80,000
- **Speed:** 10 mph
## Narrative
The contact owns a 2016 Ford Explorer. The contact stated while driving at 10 MPH, various warning lights illuminated as the steering became difficult to maneuver. The vehicle collided with the curb and then stalled.  The vehicle was restarted with all warning lights and audio warnings. The contact was able to drive without the power steering to a friend's residence. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repairs. The contact called the dealer who told him that the failure was related to the rack and pinion and a diagnosis appointment was scheduled. The manufacturer was notified and a case was opened. The failure mileage was approximately 80,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*