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2014 CHRYSLER TOWN AND COUNTRY — SEATS

1 injured · 1750895 · 2021-06-07

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS
Speed
20 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Driving in a subdivision at about 20 mi/hr and the passenger headrest AHR deployed for absolutely no reason and without warning hitting the passenger sharply in the back of the head. Looking at the unit it appears that the plastic component holding a retention pin gave out releasing the pin which was still in the grip of metal claws so we know the solenoid didn't accidently activate. The plastic simply broke!! Fortunately it didn't result in injury other then a sore head! There are a lot of reports of this happening with these headrests so it is recurring problem which I'm surprised hasn't been addressed yet. If/when the drivers side does the same thing it could result in an accident causing situation.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11419892
Machine
JSON-LD · Markdown