# 2020 TESLA MODEL 3 — UNKNOWN OR OTHER
> NHTSA complaint `1759146` · 2021-07-23 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TESLA
- **Model:** MODEL 3
- **Year:** 2020
- **Manufacturer:** Tesla, Inc.
- **Component:** UNKNOWN OR OTHER
## Narrative
On July 19th, 2021 at around 2:38PM I was using Tesla's Smart Summon feature to summon my car to me. The car was unoccupied at the time of the incident. The car was in a covered parking space approximately 40 feet South of my location. The app said the car would "Come To Me" and displayed a blue line which was the path the car should take to get to me. The blue line showed that the car would turn right (North) and come to me. I then pressed the "Come To Me" button to begin the summon. This is when the car immediately turned left (South), which is the opposite direction of me, and ran into a pole.  The user does not have the ability to steer the car and the car acts erratic when using Smart summon. It's path is unpredictable and unsafe.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*