# 2020 JEEP GRAND CHEROKEE — UNKNOWN OR OTHER
> NHTSA complaint `1761656` · 2021-08-06 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** JEEP
- **Model:** GRAND CHEROKEE
- **Year:** 2020
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** UNKNOWN OR OTHER
- **Speed:** 35 mph
## Narrative
The Sunroof exploded and a sound like a bomb or gun went off. Most of the glass blew out of the car but I had some drop on my head, neck and shoulder.   The glass    went everywhere. I later found that I had glass fragements in my right eye as well. The doctor took them out.  I took the dealership and they were going to replace it and then I got an email saying it was going to be under investigation.   10-14 days or longer.  I am a senior adult and work a part time job. This is my only car. The runaround continues. I received an email about the investigation and no phone number.    I just want my car fixed. This was my dream car and now its a nightmare car. As soon as it is repaired I will never have another JEEP. The service has been terrible. The staff at the dealership tried to be helpful but their hands are tied.  Frustrated since I did nothing wrong.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*