NHTSA complaint: 2021 MERCEDES-BENZ SPRINTER 2500 — SERVICE BRAKES
Delivery driver parked at top of customer's driveway. Driver placed van in park and engaged the ebrake. Driver went to rear of vehicle, retrieved customer's package, and exited the van. Driver was handing customer the package when the driver and customer heard clicking sounds coming from van. Van began sliding down the driveway and hit customer's trees. If trees had not been there, van would have hit the customer's house.
National Highway Traffic Safety Administration — Office of Defects Investigation