The contact owned a 2016 Dodge Ram 1500. The contact stated that the air bags failed to deploy. The contact stated that when driving at 55 mph in the right lane, a vehicle leaving a gas service station entered the traffic and failed to yield to the right of way, the vehicle entered the contact's lane and the contact was unable to stop and crashed into the vehicle's rear end. The driver's air bag failed to deploy upon impact. The contact's face hit the steering wheel causing the contact injury to the mouth and caused the contact to lose a top and button tooth, the contact's nose was fractured, his face was swollen, and he also suffered injuries to the neck. The contact was taken by ambulance. A police report was filed. The vehicle was towed to a tow yard. The contact was advised by the insurance company that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 57,000.