# 2011 FORD ESCAPE — SERVICE BRAKES
> NHTSA complaint `1767748` · 2021-09-10 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** FORD
- **Model:** ESCAPE
- **Year:** 2011
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES
- **Speed:** 5 mph
## Narrative
My 2011 Ford Escape Hybrid lost all braking when the brake peddle went to the floor while in the electronic mode on the battery not with the motor running. The internet has hundreds of ford escape with the same problem. My Ford dealer is not sure what is wrong. Can you please start an investigation to figure out how to fix this problem. I hit my own fence on the driveway after starting the car.  Thank You  [XXX]  VIN: [XXX] 2011 Ford Escape Hybrid 4 door     INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*