# 2013 CHRYSLER TOWN AND COUNTRY — UNKNOWN OR OTHER
> NHTSA complaint `1768928` · 2021-09-17 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHRYSLER
- **Model:** TOWN AND COUNTRY
- **Year:** 2013
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** UNKNOWN OR OTHER
- **Speed:** 40 mph
## Narrative
While I was driving, the head rest popped apart making an extremely loud noise and hitting me in the back of the head with a great amount of force. I thought I had been rear ended it was so hard. I’m in pain and lucky I had just pulled off the highway because I would have wrecked. Chrysler needs to do something about this. It was bad.  Consumer had sore head and neck injuries. Case number [XXX] from Chrysler.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*