# 2019 MERCEDES-BENZ GLC 300 — SERVICE BRAKES
> NHTSA complaint `1768947` · 2021-09-17 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** GLC 300
- **Year:** 2019
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 10,000
- **Speed:** 25 mph
## Narrative
The contact owns a 2019 Mercedes Benz GCLCLASS. The contact stated that the brake system failed. The contact stated when driving at 25mph when the brake pedal was engaged the brake pedal went to the floorboard the vehicle crashed a pole and came to stop. there were no warning lights before during or after the failure occurred. The vehicle was towed to a mechanic shop. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 10,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*