What component or system failed or malfunctioned, and is it available for inspection upon request? The back of the driver seat failed due to my car being rear ended. How was your safety or the safety of others put at risk? Unable to sit looking straight forward when driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. By Mercedes Benz dealer Fletcher Jones of Newport Beach, CA. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have reported the problem to my auto insurance co.: AAA. AAA said they need to send their own appraiser to confirm the finding of the Mercedes Benz dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. My auto was rear ended on 3-22-21. Immediately, the problem was reported to AAA. Prior to 3-22-21, my auto was with my regular repair shop for regular oil changes and nothing was reported was wrong with the driver seat. I waiting for AAA decision in order to do repairs. I have three emails from Mercedes dealer and from AAA auto insurance. I could not figure out to forward them to you.