The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, another vehicle crashed into the driver's side of the vehicle. The air bags failed to deploy. The contact did not know whether there were warning lights illuminated as he was knocked unconscious when the accident occurred. The contact was transported to the hospital with the assistance of emergency units. The contact sustained a severe concussion, lacerations on the forehead, bruised ribs, pulled muscles behind his heart. The contact had been seeking medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.