# 2021 BMW X5 — ELECTRICAL SYSTEM
> NHTSA complaint `1770646` · 2021-09-28 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** X5
- **Year:** 2021
- **Manufacturer:** BMW of North America, LLC
- **Component:** ELECTRICAL SYSTEM
## Narrative
Previously reported that the BMW X5e, Plug in hybrid, shuts itself off once the driver's door is opened leaving anybody in the car at risk of serious health problems or even death!  A menu selection option should disable this unsafe practice but it does not work. As if there is a software glitch. Other models, the X3e stays on when the driver's door is opened. I've previously reported this item but now my father has injured himself recently. After a medical appointment and retrieving his medications my father was in the car in unsafe and deadly heat and attempted to exit the vehicle due to the car shutting itself off and he fell and hurt himself. The manufacturer has been contacted several times and at times they say this should not be happening but the dealers are saying that is how the vehicle is designed. I also have videos of the other models not shutting off for review.  PLEASE FIX THIS ITEM!
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*