The contact owned a 2020 Chevrolet Tahoe. The contact stated that while driving approximately 45 mph, a 2016 Hyundai Sonata crashed into the front end and pushed the vehicle into other vehicles a Dodge Caravan and a 2021 Ford Expedition. The driver sustained a neck fracture and medical attention was provided. A police report was filed. There was no reported fire. The air bags failed to deploy. The vehicle was towed to a tow lot. The vehicle was towed to an independent mechanic where informed the air bag bracket was bent or broken. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 16,000. The vehicle was deemed a total loss.