# 2019 CHRYSLER PACIFICA — ELECTRICAL SYSTEM
> NHTSA complaint `1772574` · 2021-10-09 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** CHRYSLER
- **Model:** PACIFICA
- **Year:** 2019
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 18,179
## Narrative
We purchased our vehicle on July 8, 2019 and it was 18,179 miles on August 9, 2021, is slightly over what would be considered eligible under the NY Lemon Law for new vehicles. We took our vehicle in to the Service Center for a routine inspection on August 9, 2021, because we realized our sticker expired only to learn that it would not pass inspection due to the check engine light coming on. After they diagnosed it, we were told the reason for the Check Engine light being on was some wires had supposedly been chewed by rodents. The service department repaired the wires and we paid $979.55 out of pocket for that repair. We were told to pick up the vehicle on August 11, 2021 (with an expired inspection) and drive it for approximately 100 miles and then bring it back in one week to see if they would be able to perform the inspection. After driving the vehicle for less than a week is when the nightmare begins! FIVE INCIDENTS LATER, the vehicle’s electrical system continues to dangerously malfunction WHILE WE ARE DRIVING. The vehicle still can not be inspected. The service department continues to give the vehicle back to us band-aiding every repair of the electrical system and the issue IS STILL NOT RESOLVED. The last incident, the 5th time, we took a trip to New Paltz NY and we received the dreaded Uconnect Service Alert about the Malfunction Indicator as soon as we arrived there. We immediately cut our trip short and attempted to go back to the Bronx to return the vehicle to th
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*