← NHTSA complaints

2016 TESLA MODEL S — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

1 injured · 1773508 · 2021-10-14

Vehicle

Make
TESLA
Model
MODEL S
Year
2016
Manufacturer
Tesla, Inc.
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

The doors on my Tesla are electronic from the inside and outside. Sometimes the car will not let me out or in, especially in the rear drivers side door where the kids are. It will not open the door and presents a huge safety issue. My sons was trapped in the door previously and we couldn't get the door to open - it took about 5 cycles of locking and unlocking the car for the doors electronic door handle to finally allow the door to be opened Recently there was a lawsuit for a similar issue in which a man became trapped inside a Tesla and died of smoke inhalation because the doors would not open and first responders couldn't get in the car either. I contacted Tesla, who was able to diagnose my car and create a repair estimate for the malfunctioning door handles without even looking at the car because the problem is so widespread and well known. They want $700 to repair my door handles that are locking me and the kids inside the car but i don't have money to repair right now.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11436809
Machine
JSON-LD · Markdown