The contact owned a 2017 Toyota Camry. The contact stated while her daughter was at standstill at a traffic light and started to move forward when another vehicle run the red light and impacted the front driver side of the vehicle. No air bags deployed. The driver sustained a head injury when hitting her head on the driver-side door window and sought medical attention at the hospital. The vehicle was not drivable. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing to the insurance lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.