NHTSA complaint: 2019 CHRYSLER PACIFICA — BACK OVER PREVENTION: WARNINGS
While traveling in the left hand lane I was hit on the right side pushing me into a median. I applied the brakes and they didnât stop the vehicle. When the van came into contact with the curb. The airbags deployed. I smelt smoke and told my 4 young children in the back seat we needed to get out now. Two of my children were in 5 pt harness car seats in the third row. We were able to run to a safe area before it went up in flames less than a few mins later. There were no witnesses and no one around. My children and I could of been seriously injured or worse. No warning lights were active. No signs of failure until I tried pressing the brakes. The vehicle was inspected by the fire department that arrived on scene when it was fully engulfed in flames at that point.
National Highway Traffic Safety Administration — Office of Defects Investigation